Privacy Policy

We aim to protect your privacy as a customer and as a user of our website. It is our goal to provide you services and information tailored to your individual needs while complying with our obligations under the GDPR 2018.

 

Pricing of Products and Service on this website is intended for sole purpose of use “by and for” people located in Europe.

Pricing is quoted in EUR

 

1. COLLECTION OF PERSONAL INFORMATION AND YOUR PRIVACY

Personal information is any information about you that identifies you, or by which your identity can reasonably be ascertained.

 

2. WHAT INFORMATION MIGHT WE COLLECT?

To purchase from our online store, you would need to provide us with certain personal information, which may include your name, postal and delivery address, email address, phone number and other requested information.

If you do not provide us with some of this information then you may not be able to access some or all of the services available through the online portal.

 

3. DO WE DISCLOSE PERSONAL INFORMATION TO ANYONE ELSE?

By shopping on the Spaza Shop Online store, you agree that Spaza Shop Online may disclose your personal information for any of the purposes listed in the above section to:

• a Spaza Shop Online business entity  or partner and its staff; and

• to third parties when we believe in good faith that we are required to do so by the law.

 

You consent to the disclosure of your personal information to the parties listed above.

To process your payments for items through Spaza Shop Online, your personal information relating to credit or debit card payments will be processed by our appointed payment provider who may hold those details.

 

4. COOKIES AND TRACKING

We may use cookies to track your use of our website so that we can provide you with the best possible shopping experience. A cookie is a small piece of data that a website sends to your browser that may be stored on your system. Some information/services may be unavailable if you chose to disable your browser from accepting cookies.

By using our website you consent to the storing and accessing of cookies or other information on your device in connection with your use of online store.

 

5. ANALYSIS TOOLS

We use various app, web and/or email analytics tools to collect information about your activity through our online store. The information we collect through the use of such analytics tools may be information about you (e.g. products, services or specials that you engage with online at our store) or anonymous information (e.g. the number of visitors per day or the average amount of time spent online). By accessing and using the Spaza Shop Online store, you consent to our use of such analytics tools to collect information about your access and use of the website.

 

6. SECURITY OF PERSONAL INFORMATION

Security of personal information is important to us and we will take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, you acknowledge that security of the transmission of data over the internet can never be guaranteed. To the maximum extent permitted by law, 

Spaza Shop Online will not be liable for any direct or indirect damage or loss if any third party gains unauthorised access to your information.